Support

Report a bug, share an idea or ask a question.

Support, Ideas & Bug Reports

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How do I get PRO on a new phone?

How do I cancel my subscription?

Manage or cancel in iOS Settings › your name › Subscriptions; deleting the app does not cancel. The ad-supported trial unlocks PRO for one game, once every 24 hours.

Can I get a refund?

Refunds are handled by Apple (reportaproblem.apple.com). Your statutory consumer rights, including those in the EU and UK, are not affected. Virtual items have no cash value and cannot be transferred.

How do I turn off ads?

Ads: the free version shows Google AdMob ads. Google may use device identifiers to show and measure ads according to your choices; change them in Settings › Ad privacy options and in iOS Settings › Privacy & Security › Tracking. PRO has no ads.

I can't connect to an online room

Check your internet connection. If the server can't be reached, the game continues offline with bots. Private rooms work online only.

How do I report a player?

You can report a player from their ranking card (Report name / Report cheating) or through Support. In 5v5 you can mute a teammate for the match or block them, which also reports them; blocked players are listed in Settings, where you can unblock them. After a violation we may reset names, remove scores or block access.

How do I delete my data?

You can access, correct or delete your data, object to processing and withdraw consent. Settings › Delete my data erases your rankings, support messages and player ID at once. You can also complain to your data protection authority (in Türkiye: KVKK).